Privacy Policy

SAMZ Sports Privacy Policy:

This Privacy Policy outlines how SAMZ Sports Pty Ltd (“SAMZ Sports,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website (samzsports.com.au), shop with us in-store, or interact with our products and services in any other way (collectively referred to as the “Services”).
“You” refers to any individual who engages with us—whether as a customer, website visitor, or someone whose personal information we handle under this Policy.
By accessing or using our Services, whether online or in person, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Services.
1. Changes to This Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When we do, we will post the revised Policy on the Site and update the “Last updated” date. Your continued use of the Services after any change constitutes acceptance of the revised Policy.

2. How We Collect Personal Information
Over the past 12 months we have collected personal information from three main sources:
Source
Directly from you
Automatically (Cookies & similar tech)
Examples
• Name, postal address, email, phone
• Login/password if you create an account
• Order, billing and shipping details
• Items viewed, carted or wish-listed
• Content of messages you send us
• IP address and device details
• Browser type, referring pages
• Usage data (page views, clicks)
• Payment processors (card details, billing address)
• E-commerce host (Shopify)
• Advertising or analytics partners

3. How We Use Personal InformationPurpose

Provide products & services (process orders, ship goods, manage returns, create accounts)
Marketing & advertising (emails, SMS, targeted ads)
Security & fraud prevention
Legal Basis / Our Reason
Contract fulfilment
Legitimate interests / consent
Legitimate interests / legal obligation
Legitimate interests

4. Cookies
We and our service providers use cookies, pixels and similar technologies to:
• remember your preferences;
• run analytics to improve the Site;
• serve tailored ads on the Site and elsewhere.
Most browsers let you block or delete cookies; doing so may affect Site functionality.

5. How We Disclose Personal Information
We may share your information:
• Service providers – IT hosting, payment processing, order fulfilment, shipping, marketing, analytics.
• Business partners & affiliates – for joint promotions or within our corporate group.
• Legal & compliance – to comply with law, enforce our terms, or protect rights and safety.
• Business transfers – in connection with a merger, acquisition, or asset sale.
We do not sell or share sensitive personal information to infer characteristics about you.
6. User-Generated Content
Reviews or other content you post publicly via the Services become public information. SAMZ Sports cannot control how others use that information.
7. Third-Party Links
Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
8. Children
Our Services are not directed to children. We do not knowingly collect data from anyone under 16. Parents who believe a child has provided personal information may contact us to request deletion.

9. Security & Retention
We employ industry-standard measures to protect personal information, but no system is 100 % secure. We retain data only as long as necessary to:
• operate the Services,
• comply with legal obligations,
• resolve disputes, and
• enforce agreements.

10. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
• Access / Know – request a copy of personal information we hold.
• Delete – ask us to erase personal information.
• Correct – request correction of inaccurate data.
• Portability – obtain a transferable copy of certain data.
• Restrict / Object – limit or object to certain processing.
• Withdraw consent – where processing is based on consent.
• Marketing opt-out – unsubscribe from promotional emails at any time.
To exercise any right, contact us using the details below. We may verify your identity before fulfilling a request.

11. International Transfers
We may store or process your information outside your country, including in the United States. Where required, we rely on legally recognised transfer mechanisms (e.g., Standard Contractual Clauses) to protect your data.
12. Complaints

If you have concerns about our data practices, please contact us first. You may also lodge a complaint with your local data-protection authority.
13. Contact Us

SAMZ Sports Pty Ltd
Email: privacy@samzsports.com.au
Postal: Sydney, Australia
Phone: +61 451 989 842